Ramadhan Petcare Bundle

Smart Pet Feeder is compatible with dry food from any brand with a diameter of 2mm - 10mm. Smart Pet Feeder is not compatible with wet food.

BIOTA recommends always connecting the Smart Pet Feeder to a power source using the included adapter. The Smart Pet Feeder can use 3x D batteries as a power source, but battery mode is only intended for emergency situations such as power outages or other power outages. So even if the device or home experiences a power outage, the Smart Pet Feeder can continue to serve food to pets on schedule.

Smart Pet Feeder can hold up to 4 liters of dry food. For each feeding session, the device can serve up to 100 grams of food divided into 10 portions (1 portion = 10 grams). Users can determine the appropriate number of portions from 1 to 10 according to the animal's diet.

Users can set up to 8 meal schedules per day in the BIOTA application.

Yes, the Smart Pet Feeder food container is airtight to ensure that the dry food can last a long time and is not contaminated.

Smart Pet Feeder is equipped with a 3MP camera with live streaming and motion detection features. When the camera detects movement, Smart Pet Feeder will send a notification to the BIOTA application so that users can directly monitor their pets when they eat.

Yes, the camera on the Smart Pet Feeder also includes a speaker to help trained pets respond to certain sounds or calls at mealtimes. Users can also record the sounds and program the Smart Pet Feeder to play the recording automatically at mealtimes.

Smart Pet Feeder and Smart Pet Water Fountain already use ABS, a food grade plastic that is safe when in direct contact with food or drinks.

Yes, both the Smart Pet Feeder and Smart Pet Water Fountain can detect the amount of food and drink remaining, and will send a notification on the BIOTA app when supplies are running low.

Smart Pet Water Fountain is equipped with a filter and UV disinfection feature so it is safe to use unfiltered tap water. But BIOTA recommends using filtered tap water to maintain pet health and prevent excessive dirt from collecting in the Smart Pet Water Fountain filter.

The frequency of filter replacement will depend on the number of pets using the Smart Pet Water Fountain. BIOTA recommends replacing the filter every 1 month. To help operate the device, users can manually set a filter replacement schedule via the BIOTA application. Users will receive a reminder in the form of a notification in the application when it is time to replace the filter. Replacement filters can be purchased through BIOTA device sales channels.

BIOTA recommends cleaning the Smart Pet Water Fountain at least once a week. Users can set a cleaning schedule manually, and users will receive a reminder in the application when it is time to clean the Smart Pet Water Fountain.

Smart Pet Feeder and Smart Pet Water Fountain already use ABS, a food grade plastic that is safe when in direct contact with food or drinks.