Smart Camera Battery Fixed
Smart Camera Indoor Fixed
Smart Camera Indoor Fixed Lite
Smart Camera Indoor PTZ
Smart Camera Indoor PTZ Lite
Smart Camera Outdoor Fixed
Smart Camera Outdoor PTZ
Smart Wireless Doorbell
Smart LED Strip
Smart Light Bulb
Smart Door Sensor
Smart Motion Sensor
Smart Siren
Universal IR Remote
Smart Pet Feeder
Smart Pet Water Fountain
Smart Power Strip Extension
Smart Plug
Smart Switch
Smart Wall Socket
Smart Breaker
Smart Air Purifier
Orders and Shipping
Here is the time it takes for the courier to deliver your order for each delivery service (based on information provided by each courier):
Fast
Regular Service: Regular delivery service with a waiting time of 1-2 days (major cities) and a waiting time of 3-5 days (district/transit)*).
BEST (Next-day): Items arrive quickly at their destination with an estimated 1 day*) to major cities in Indonesia. Shipping duration is calculated from when the item has been picked up by the driver (Pick Up Driver Time) and/or Manifest (receipt number information has been inputted by the courier into the system).
Cargo Service (SiCepat Gokil): Standard delivery service with a delivery speed of 6-15 days*) depending on the delivery route. Cheaper/economical prices and large scale (bulk shipment) with a longer delivery duration because it uses land routes.
SiCepat Halu (Economy): HALU is a SiCepat delivery service with shipping rates starting from 5 thousand rupiah available on E-Commerce with an estimated delivery of 2-15 days*) depending on the delivery route.
AnterAja
Regular: Regular service is a goods delivery service within 1-2 days*) (Jabodetabek).
Next Day: Instant delivery service with a delivery duration of 1 day*) calculated from the time the package is handed over to the courier.
Same Day: Instant delivery service with a delivery duration of only a few hours (8 hours for the Jakarta area) from the time the package is handed over to the courier and will arrive on the same day.
Economy: Economy delivery service is a delivery service for goods within 3-8 days*).
Cargo: Cargo delivery service is a goods delivery service within 3-8 days*).
JNE
JNE REG: is a delivery service to all regions of Indonesia, with an estimated delivery time of 1-7 working days*), depending on the destination zone.
JNE OKE: is a delivery service to all regions of Indonesia with economical rates with an estimated delivery time longer than REGULAR Service. Depends on the zone of the destination area.
JNE YES: is a service with delivery time to the destination the next day (including Sundays and national holidays).
JNE Trucking (Cargo): Delivery service for cargo goods. Delivery is done via land and sea with a delivery duration of 3-9 days.
TIKI
Regular: Estimated delivery time is 3-5 days*).
ONS: Ship today, arrive tomorrow.
Go Send
Instant: Instant delivery service with a delivery duration of just a few hours (3 hours) from the time the package is handed over to the courier.
Same Day: Instant delivery service with a delivery duration of only a few hours (8 hours) from the time the package is handed over to the courier and will arrive on the same day.
GrabExpress
Instant: Instant delivery service with a delivery duration of just a few hours (3 hours) from the time the package is handed over to the courier.
Same Day: Instant delivery service with a delivery duration of only a few hours (8 hours) from the time the package is handed over to the courier and will arrive on the same day.
Indonesian post
Special Express Post: Estimated delivery time 2-7 days to all regions in Indonesia.
Vehicle
Economical: Shipping services without minimum weight for Sumatra destinations at more economical prices. (Bandar Lampung, Jambi, Palembang, Medan, Pekanbaru, Padang).
J&T Express
J&T Regular: Delivery service throughout Indonesia with an estimated delivery time of 2-3 working days, depending on the destination area.
Ninja Xpress
Regular: standard shipping service with delivery speed depending on the shipping location and destination location. Generally 2-4 days / 5-9 days / >9 days depending on the shipping route.
Rex Express Delivery
REX-10 (Cargo): Standard shipping service with delivery speed of 3-8 days depending on the shipping route. Cheaper/economical price and large scale (bulk shipment) with longer delivery duration because it uses land routes.
Lion Parcel
Regular: Package delivery with a network throughout Indonesia with an estimated delivery time of 2-3 days.
Paxel
Next Day: Instant delivery service with a delivery duration of 1 day calculated from the time the package is handed over to the courier.
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The steps to be taken to check the shipping cost are very easy, you only need to select your city of origin, destination city, and the weight of the goods to be sent, then click 'check' then the shipping cost will come out in the service owned, along with an estimate of how long the delivery will be. From there you can choose according to the service according to your needs.
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To claim damaged/lost items, you must provide the necessary photo/video evidence to prove that you have:
Fast
Regular Service: Regular delivery service with a waiting time of 1-2 days (major cities) and a waiting time of 3-5 days (district/transit)*).
BEST (Next-day): Items arrive quickly at their destination with an estimated 1 day*) to major cities in Indonesia. Shipping duration is calculated from when the item has been picked up by the driver (Pick Up Driver Time) and/or Manifest (receipt number information has been inputted by the courier into the system).
Cargo Service (SiCepat Gokil): Standard delivery service with a delivery speed of 6-15 days*) depending on the delivery route. Cheaper/economical prices and large scale (bulk shipment) with a longer delivery duration because it uses land routes.
SiCepat Halu (Economy): HALU is a SiCepat delivery service with shipping rates starting from 5 thousand rupiah available on E-Commerce with an estimated delivery of 2-15 days*) depending on the delivery route.
AnterAja
Regular: Regular service is a goods delivery service within 1-2 days*) (Jabodetabek).
Next Day: Instant delivery service with a delivery duration of 1 day*) calculated from the time the package is handed over to the courier.
Same Day: Instant delivery service with a delivery duration of only a few hours (8 hours for the Jakarta area) from the time the package is handed over to the courier and will arrive on the same day.
Economy: Economy delivery service is a delivery service for goods within 3-8 days*).
Cargo: Cargo delivery service is a goods delivery service within 3-8 days*).
JNE
JNE REG: is a delivery service to all regions of Indonesia, with an estimated delivery time of 1-7 working days*), depending on the destination zone.
JNE OKE: is a delivery service to all regions of Indonesia with economical rates with an estimated delivery time longer than REGULAR Service. Depends on the zone of the destination area.
JNE YES: is a service with delivery time to the destination the next day (including Sundays and national holidays).
JNE Trucking (Cargo): Delivery service for cargo goods. Delivery is done via land and sea with a delivery duration of 3-9 days.
TIKI
Regular: Estimated delivery time is 3-5 days*).
ONS: Ship today, arrive tomorrow.
Go Send
Instant: Instant delivery service with a delivery duration of just a few hours (3 hours) from the time the package is handed over to the courier.
Same Day: Instant delivery service with a delivery duration of only a few hours (8 hours) from the time the package is handed over to the courier and will arrive on the same day.
GrabExpress
Instant: Instant delivery service with a delivery duration of just a few hours (3 hours) from the time the package is handed over to the courier.
Same Day: Instant delivery service with a delivery duration of only a few hours (8 hours) from the time the package is handed over to the courier and will arrive on the same day.
Indonesian post
Special Express Post: Estimated delivery time 2-7 days to all regions in Indonesia.
Vehicle
Economical: Shipping services without minimum weight for Sumatra destinations at more economical prices. (Bandar Lampung, Jambi, Palembang, Medan, Pekanbaru, Padang).
J&T Express
J&T Regular: Delivery service throughout Indonesia with an estimated delivery time of 2-3 working days, depending on the destination area.
Ninja Xpress
Regular: standard shipping service with delivery speed depending on the shipping location and destination location. Generally 2-4 days / 5-9 days / >9 days depending on the shipping route.
Rex Express Delivery
REX-10 (Cargo): Standard shipping service with delivery speed of 3-8 days depending on the shipping route. Cheaper/economical price and large scale (bulk shipment) with longer delivery duration because it uses land routes.
Lion Parcel
Regular: Package delivery with a network throughout Indonesia with an estimated delivery time of 2-3 days.
Paxel
Next Day: Instant delivery service with a delivery duration of 1 day calculated from the time the package is handed over to the courier.
[break]
The steps to be taken to check the shipping cost are very easy, you only need to select your city of origin, destination city, and the weight of the goods to be sent, then click 'check' then the shipping cost will come out in the service owned, along with an estimate of how long the delivery will be. From there you can choose according to the service according to your needs.
[break]
To claim damaged/lost items, you must provide the necessary photo/video evidence to prove that you have:
- Order successfully delivered (Example: delivery receipt, photo of package and receipt showing recipient address).
- The outer and inner packaging of the product order must be in accordance with the order and not damaged (before packaging).
- On the account page, select “View All Orders”
- Select “Change Address” on the order. If the Change Address button is not available, then the address/phone number cannot be changed.
- Please select another shipping address option if the desired address is already saved.
- Select “Change” if you want to change the shipping address / telephone number that has been saved.
- Select “Add Shipping Address” if you want to add a new shipping address. Please fill in the shipping address data along with the phone number, then select “Save”. The address options will be added automatically on the “Select new shipping address” page.
